Every order, every channel, handled.
Ordavo pulls orders from your web store, chats, marketplaces and shop counter into one live workspace, then takes care of stock, invoices, couriers and customer updates.
- Order received09:44 · from your web store
- Stock reservedColombo warehouse · 6 of 6 units
- CheckDelivery addressEdited 4 minutes after checkout
- FulfilmentWaiting for checks
- Courier pickupBooked for 16:00 today
Click around the real thing.
This is a working Ordavo workspace filled with sample orders. Switch between the four areas below, then drag, edit and send things inside the window.
One inbox for every order you take.
Website, WhatsApp, Instagram, marketplace and counter sales arrive in the same list with payment and stock already checked. Search, filter, and jump to the ones that need you.
All orders
12 today2 need attention| Order | Customer | Channel | Payment | Stage | Total | Placed |
|---|---|---|---|---|---|---|
| ORD-1042 | Nadeesha Perera Colombo 05 · 3 items | Web store | Paid | Packed | LKR 23,075 | 09:12 |
| ORD-1043 | Kasun Jayasinghe Kandy · 1 item | COD | New | LKR 8,516 | 09:18 | |
| ORD-1044 | Amelia Brooks Melbourne · 2 items | Marketplace | Paid | Picking | LKR 37,856 | 09:26 |
| ORD-1045 | Ishara Fernando ● Payment link not opened | Pending | New | LKR 43,416 | 09:31 | |
| ORD-1046 | Ruwan Silva Negombo · 2 items | POS | Paid | Delivered | LKR 11,682 | 09:40 |
| ORD-1047 | Thilini Wickramasinghe ● Address changed after checkout | Web store | Paid | New | LKR 248,000 | 09:44 |
| ORD-1048 | Dinesh Kumar Jaffna · 1 item | COD | Picking | LKR 5,052 | 09:52 | |
| ORD-1049 | Sophie Tran Sydney · 2 items | Web store | Paid | Shipped | LKR 17,515 | 10:03 |
| ORD-1050 | Malsha Gunawardena Kurunegala · 3 items | Marketplace | Paid | Shipped | LKR 21,954 | 10:11 |
| ORD-1051 | Harsha De Alwis Matara · 1 item | Paid | Packed | LKR 16,304 | 10:17 | |
| ORD-1052 | Lahiru Bandara Colombo 03 · 5 items | POS | Paid | Delivered | LKR 47,318 | 10:22 |
| ORD-1053 | Priya Raman Batticaloa · 2 items | Refunded | Delivered | LKR 12,382 | 10:29 |
Click any order to open its invoice.
Everything an order needs, in one place.
Stop jumping between chat apps, spreadsheets and courier portals. Ordavo connects the whole journey from the first message to the delivered parcel.
All your sales in one inbox
Website, WhatsApp, Instagram, marketplace and counter sales arrive in one list, ready to work on.
Stock you can trust
Live stock per warehouse and per channel. Items are held when ordered and released when cancelled.
Payments matched for you
Card, bank transfer, payment links and cash on delivery are matched to the right order automatically.
A board your packers love
Pick lists, packing slips and a drag-and-drop board that shows the whole warehouse at a glance.
Couriers booked in a click
Compare couriers, print labels in bulk and keep proof of delivery on every order.
Customers kept in the loop
Friendly SMS, WhatsApp and email updates go out at every step, in your brand voice.
Watch an order find its way home.
Wherever a sale starts, Ordavo knows the next step: check payment, hold stock, book the courier, tell the customer. Pick where the order comes from and press play.
One checkout, every system updated.
A customer checks out on your website. Ordavo captures the payment, reserves stock in the nearest warehouse, books the courier and keeps the customer posted, all in under a second of human effort.
Never sell the last one twice.
Stock is held the moment an order comes in and put back if it is cancelled. Your website, marketplace listings and shop counter always show the same count.
Open the fulfilment boardCouriers and returns, sorted.
Ordavo picks the right courier for each parcel, prints labels in bulk and links every return to its original order, with proof of delivery saved.
See delivery trackingSet the rules once.
Try them before they go live.
Write automations in plain When, If, Then steps. Pick a sample order, press Test, and Ordavo shows which checks passed and what it would do, without touching a real order.
Large first order with an address change
OnAsk your orders a question.
Type like you would message a colleague. Ordavo AI answers from your own orders, stock and chats, and lists exactly which records it used.
Ask about any order
Reads your dataAsks before changing anythingPick a question on the left, or type your own.
Shows its sources
Every answer lists the orders, scans and messages it came from, so your team can check in one click.
Drafts, you decide
It can write replies, reminders and reports. Anything that changes an order or messages a customer waits for a person to approve.
Your data stays yours
It only reads the parts of your workspace you allow, and every question and answer is logged for your team to review.
Up and running in weeks, not months.
Force Media sets Ordavo up with you, moves your data across and trains your team, so nothing slows down while you switch.
Plug in your channels
Connect your web store, WhatsApp Business, Instagram, marketplaces and shop counter. We bring over your products, customers and open orders.
How channels connectShape it to your shop
Set your order steps, warehouses, couriers, invoice look and automation rules. Test every rule on sample orders first.
Try the rule builderGo live with us beside you
We train your staff and stay on call through launch week, with ongoing support from our teams in Sri Lanka and Australia.
Talk to the teamNo. Ordavo connects to the store, payment gateway, couriers and accounting tools you already use, and becomes the one place your team manages orders.
Let's run your orders through Ordavo.
Book a 30-minute walkthrough. Bring a few real orders and we'll show you how they would flow from first message to doorstep.